SERVICE AND REPAIR

We have a network of service partners that provide comprehensive service support, located in major cities in Switzerland, Sweden, Germany, and France. Their expertise and dedication will ensure your car receives top-notch maintenance. Find the location closest to you.

If you experience any unplanned events in Switzerland or abroad, and your vehicle is in one of our markets, you can visit any of our service centers for assistance.

For unexpected situations (like a breakdown) in Switzerland or abroad, even in countries not covered, we recommend contacting Touring Club Schweiz (TCS) for roadside assistance at 0800 55 19 46, or +41 58 827 61 06. They can provide road assistance or tow your vehicle to the nearest authorized service partner. Basic maintenance cannot be performed abroad.

Diagnostic Support Resources (RMI)

Together with your Cadillac, you will get a detailed maintenance schedule document. Your Cadillac is serviced regularly, every 2 years or 24 000 km. Your vehicle's diagnostics system will also advise you when it is time for servicing. Based on the age and km driven the technical advisor will decide the operation service needed.  You can book an appointment at the service center or by getting in touch with our customer support.

Roadside assistance supports you in case of incident or an issue with your Cadillac. If such an issue occurs, you must get in touch directly with our roadside assistance partner.They will send a breakdown support vehicle to you. For Switzerland and Liechtenstein, please contact Touring Club Schweiz (TCS) on 0800 55 19 46 or +41 58 827 61 06.

We want to make sure that your vehicle is recycled in an environmentally friendly way.

Free take-back is subject to our recycling partners. Visit the vehicle recycling page to find take-back partners.