INNOVATION MEETS CONVENIENCE

CONNECTED SERVICES

Enjoy 8 years of Cadillac Connected Services - designed for effortless luxury and everyday convenience*.
Cadillac LYRIQ electric SUV parked and charging in the driveway of a modern residential property.

Precondition your vehicle, lock or unlock remotely, and access Google Built-in* for smarter navigation, seamless media, and a more comfortable drive.
Person holding a smartphone displaying an electric vehicle charging control screen with a Cadillac vehicle in the background.

YOUR CAR. YOUR COMMAND.

MYCADILLAC APP

Take command remotely. The myCadillac Mobile App gives you control over climate, locks and charging, plus access to vehicle status and assistance — all from your smartphone.
DISCOVER
View of a Cadillac vehicle interior showing the digital display with charging related navigation options.

COMFORT MEETS INTELLIGENCE

GOOGLE BUILT-IN*

Slide into comfort and let Google Built-in* take care of the details - from smart  navigation to seamless voice control - so every drive feels effortlessly tailored to you.
EXPLORE SMART INTEGRATION
Close up view of the Cadillac LYRIQ interior showing door controls, speaker grille, and upholstered seat materials.

PURE SOUND. PERFECTLY TUNED.

DOLBY ATMOS®*

Dolby Atmos®* brings multidimensional sound to Cadillac – delivering clarity, depth and a truly immersive listening experience.
DISCOVER THE DIFFERENCE
Interior view of the Cadillac LYRIQ showing the steering wheel and wide digital display across the dashboard.

PROGRESS, ON REPEAT.

VEHICLE SOFTWARE UPDATES

Your Cadillac stays up to date with over-the-air updates – ensuring the latest features and performance with every drive.
STAY UPDATED

COVERAGE

CONNECTION WITHOUT BORDERS

Wherever you go, Connected Services keep you informed and in control. View the map for European coverage.
Map of Europe showing the distribution of electric vehicle charging stations supported by Cadillac.

FAQs

WHAT ARE CONNECTED SERVICES?

Connected Services elevate the ownership experience by providing a personal internet connection directly in your vehicle. Stream music and media, access live traffic updates, and more. Plus, stay in sync with your vehicle through the Cadillac mobile app and Google Automotive Services™.

 

Connected Services comes standard with your vehicle at no extra cost for up to eight years, starting from the first registration of the vehicle. If you purchase a Certified Pre-Owned vehicle, you will receive the remaining duration of the original eight year coverage, and all capabilities will be the same as they were for the original owner.

WHICH VEHICLES AND COUNTRIES OFFER CONNECTED SERVICES?

Cadillac Connected Services are available in all electric vehicles sold to retail customers by Cadillac Europe. Individuals who don't own the vehicle cannot activate the mobile app connected services. Connected services offer data coverage in the following countries: Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Greece, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, Slovakia, Spain, Sweden, Switzerland, United Kingdom, Ireland, Slovenia, Croatia, Estonia, Latvia, Lithuania, Romania, Hungary, Bulgaria, Malta, Andorra, Cyprus, Gibraltar, Lichtenstein, Monaco, San Marino, Vatican City.

WHAT HAPPENS WHEN I TRAVEL OUTSIDE OF THE COVERAGE AREA?

If your vehicle is outside the coverage area, it will lose connectivity, and features that require a network or data connection—including eCall, Google Maps, Assistant, Play Store, remote commands, and others—will not work. However, if your phone has an active data connection, you may use it as a hotspot to continue accessing Google Built-in features or opt for Apple CarPlay or Android Auto instead.
MORE FAQs

Once you receive your vehicle, activate your Cadillac Connected Services by following these steps:

 

1. Download the Cadillac Mobile App, select the country where you purchased your vehicle and log in with the myCadillac account you used to place your order (or create a new one).

2. If your vehicle is not yet registered in the app, tap your profile icon, select "Add Product" and manually enter your VIN. Then select "Activate your LYRIQ" or "Activate your OPTIQ".

3. If your vehicle is already in the app, tap your profile icon and select "Manage My Products". Then select your vehicle and tap "Connect".

4. Connect your smartphone to the vehicle via Bluetooth or cable and ensure that Apple CarPlay or Android Auto is activated.

5. Tap "Start Activation", complete all steps in the mobile app and accept all prompts on the infotainment display.

6. Turn off your vehicle, wait two minutes, log out of the mobile app and then log back in. You should now see that the remote control and vehicle health features are enabled.