FAQ — SERVICE AND REPAIR

You can have your Cadillac electric SUV (LYRIQ, LYRIQ V, VISTIQ or OPTIQ) serviced by our Premium service partners specially selected for their expertise.

Cadillac selects its partners by assessing their technical capabilities and quality standards, and by providing them with in-depth training on our electric vehicles. This approach ensures every customer benefits from vehicle maintenance that meets Cadillac's high standards. In addition, Cadillac continues to recruit new partners and monitor the performance of existing ones in order to maintain superior service quality for your electric SUV.

For unexpected situations (like a breakdown) in Sweden or abroad, even in countries not covered, we recommend contacting our roadside assistance partner at 020 78 77 88, or +46 771 78 77 88. They can provide road assistance or tow your vehicle to the nearest authorized service partner.
Basic maintenance cannot be performed abroad.
Diagnostic Support Resources (RMI)

Upon delivery of your Cadillac electric SUV, you will receive a detailed document explaining the vehicle maintenance schedule specific to your model.

To ensure the performance and longevity of your vehicle, regular maintenance is recommended every 2 years or every 24,000 km, whichever comes first. Your electric SUV's diagnostic system will automatically alert you when a service is due, keeping you informed in real time.

The Cadillac technical advisor will determine the type of maintenance required based on the age, mileage and condition of your electric vehicle. You can then book an appointment at a Premium service centre or contact our customer service to plan your vehicle maintenance with ease.

With Cadillac, enjoy easy and reliable electric SUV maintenance, designed to keep your vehicle in perfect condition and give you peace of mind mobility.

Roadside assistance supports you in case of incident or an issue with your vehicle. If such an issue occurs, you must get in touch directly with our roadside assistance partner. They will send a breakdown support vehicle to you. Please contact the  Roadside Assistance Sweden number: 020-78 77 88 (local number)  0046-771-78 77 88 (international number)

At the end of its service life, you can return your Cadillac through the take-back partners listed for your country in our end-of-life vehicle (ELV) statement.

These partners handle ELVs in accordance with your country's applicable ELV requirements and associated material documentation.