LEASING

You can configure and lease vehicle completely online. Just go to the configurator, configure the Cadillac of your dreams, and proceed to check out.

Here is what will happen next:

1. You will be asked to create an account
2. You will select your service package and insurance (both optional)
3. You will be completing the leasing application (verify your phone number, provide information regarding your personal details, household, job, income & expense information)
4. You will need to download the IDnow app to authenticate yourself
5. Once you complete your leasing application, the bank will review it and, if approved, send you an e-mail with your leasing contract to sign digitally
6. You will receive an SMS with a request to create an account to be able to sign the contract digitally using Swisscom as an E-sign provider
7. You will receive an email to sign the contract on the e-signing platform Skribble

For any questions throughout the process, you can get in touch with our Support Team through this form or live chat.

Yes it is a fixed rate.

You will be charged according to the terms & conditions of your contract for excess kilometers.

It depends on the type of leasing agreement you have: 

Business Leasing – Financial Lease
Insurance is not included. The customer is responsible for arranging their own insurance. 

Business Leasing – Operational Lease (Business Lease)
Insurance is mandatory and included in the agreement.

Private Leasing
Private leasing is always operational, which means insurance and service are included.
Note: Always check the terms and conditions in your specific leasing offer from Santander Consumer Bank to confirm the exact coverage

You have the option to choose from two service packages, which will be added to your monthly installment. Please note that all service and maintenance work must be carried out at our certified service partners. For more information, please consider the terms and conditions of your contract.

The service package includes all the cost for covering the regular maintenance of the vehicle, including fluid and parts plus the following wear & tear components:

- Brake pads- Brake discs

- Shock absorbers

- Fuses

- Wipers

All the components not explicitly declared are to be considered not included in the service package.

The service package includes all the cost for covering the regular maintenance of the vehicle including fluid and parts plus the following wear & tear components:

- Brake pads

- Brake discs

- Shock absorbers

- Fuses

- Wipers

- A set of winter wheels (default variant for the winter rims is always the LUXURY version), pressure sensors and the seasonal installation and storage of the off-seasonal tyres.

All the components not explicitly declared are to be considered not included in the service package.

Absolutely - the security of your online data is our priority, and we adhere to all local and international laws and regulations for your safety.

Yes, you can. However, there will be a cost associated with an early termination according to the terms and conditions of your contract.

This is a legal requirement, Cadillac Europe GmbH (Cadillac) has compliance obligations under the export control laws and regulations of the United States, United Kingdom, European Union, and other relevant jurisdictions which may restrict exchanging commodities with designated individuals or certain countries and their nationals.

Creating an account is a requirement as it will allow you to:

- track your order
- manage Cadillac extra subscriptions
- manage privacy settings and personal details
- use the same log-in for My Cadillac App.

The price of the insurance varies depending on the personal information provided in the insurance questionarie (e.g. driver's age, nationality and driving history). In other words, we provide an accurate and customised cost for the insurance package based on your answer.

The down payment reduces the monthly cost of your lease.The amount varies and depends on various factors.If you have any questions about the deposit, please contact our customer service.

You can cancel your lease within 14 days after signature of the contract and return the car. After 14 days you can break the lease although there will be a fee associated with early termination, according to the terms & conditions of your contract.