FAQ — CHARGING AND RANGE

HOW CAN I CHECK THE CHARGING STATUS OF MY VEHICLE?

The vehicle's battery status is displayed on the dashboard, showing the State of Charge (SoC) as a percentage. It is recommended to keep the charge level between 20% and 80%. This avoids chemical stress when the lithium-ion battery is fully charged or, conversely, completely discharged. To preserve the battery life of your electric vehicle, it is therefore recommended to keep the charge level between 20% and 80%.

WHAT ARE THE LYRIQ’S CHARGING CAPABILITIES AND HOW FAR CAN I GO?

The LYRIQ has a range of up to 530 km. However, the real-world range depends on several factors, such as your driving style or terrain type. Driving style, topography and ambient temperature will all impact the distance you can cover with your LYRIQ electric SUV on a single charge.

HOW FAST CAN I CHARGE THE LYRIQ V AND WHAT’S THE RANGE?

With a WLTP range of up to 460 km, the LYRIQ V electric SUV blends exhilarating performance with everyday practicality.
And thanks to DC fast-charging up to 130 kW, recover up to 100 km of range in just 10 minutes - keeping you moving, without compromise.

WHAT ARE THE CHARGING SPECS AND RANGE FOR THE VISTIQ?

The VISTIQ has a maximum range of 466 km. The real-world range of an electric vehicle depends on several factors, including your driving style, terrain and outside temperature. These conditions can all influence how far you can travel on a single charge. With 15 minutes of charging at 130 kW, recover up to 159 km of range.

WHAT ARE THE CHARGING SPECS AND RANGE FOR THE OPTIQ?

The OPTIQ is equipped with a 75 kWh usable battery offering up to 425 km WLTP range. It supports DC fast-charging up to 130 kW, allowing approximately 100 km to be added in around ten minutes.

WHAT DO I NEED TO CHARGE MY VEHICLE AT HOME?

Ideally, you have a wallbox (11 or 22 kW) installed near your parking space to charge your electric vehicle more efficiently. Indeed, a wallbox is 3 to 5 times faster than charging on a standard socket. Depending on the wallbox type (11 or 22 kW), allow between 6 and 12 hours to charge your electric vehicle. We offer charging solutions - for more information please contact customer service.

DO CADILLAC OFFER A HOME CHARGER OR A WALL-BOX?

Cadillac does not currently offer a branded home charger or wall-box. However, we have partnerships with reliable installers who can provide you with a complete home charging solution for your electric vehicle, including consultation, supply of a Wallbox-type wall charger, installation and technical support.

HOW MUCH DOES THE HOME CHARGING SOLUTION COST?

The cost of the home charging solution can vary depending on factors such as the specific hardware chosen and any additional installation requirements. Obtain detailed pricing information from our installation partners during the pre-check or consultation process.

WILL I NEED TO MAKE ANY MODIFICATIONS TO MY HOME'S ELECTRICAL SYSTEM FOR INSTALLATION?

In most home EV charging installation cases, our recommended partners can work with your existing electrical system to install the home charger. However, if modifications are required, they will discuss this with you during the consultation or pre-check process.

WHAT IF I ENCOUNTER ANY ISSUES WITH THE HOME CHARGING EQUIPMENT?

In case of a problem with your home charging station, you can rely on the support of the trusted partners from whom you made your purchase. Trained to diagnose and resolve the vast majority of incidents, they also handle warranty claims and repairs. If you need assistance, we recommend contacting them first.

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