LEASING

HOW DO I LEASE A LYRIQ (V)/VISTIQ/OPTIQ?

You can configure and lease vehicle completely online. Just go to the configurator, configure the Cadillac of your dreams, and proceed to check out.


Here is what will happen next:

 

  1. You will be asked to create an account
  2. You will select your service package and insurance (both optional)
  3. You will be completing the leasing application (verify your phone number, provide information regarding your personal details, household, job, income & expense information)
  4. You will need to download the IDnow app to authenticate yourself
  5. Once you complete your leasing application, the bank will review it and, if approved, send you an e-mail with your leasing contract to sign digitally
  6. You will receive an SMS with a request to create an account to be able to sign the contract digitally using Swisscom as an E-sign provider
  7. You will receive an email to sign the contract on the e-signing platform Skribble


For any questions throughout the process, you can get in touch with our Support Team through this form or live chat.

IS THE MONTHLY LEASE RATE A FIXED RATE?

Yes it is a fixed rate.

WHAT HAPPENS IF I EXCEED MY LEASE'S KILOMETRES?

You will be charged according to the terms & conditions of your contract for excess kilometers.

IS INSURANCE INCLUDED IN MY LEASE AGREEMENT?

You have the option to choose from various insurances that are added to your monthly leasing rate. Please note that motor insurance is mandatory - you can either sign it with us or present your own motor insurance. Please consider the terms and conditions of your contract.

WHAT ARE THE DIFFERENCES BETWEEN THE INSURANCE PACKAGES AVAILABLE BY THE BANKING PARTNERS?

Motor Insurance Flex:

- Fully comprehensive insurance covering damage caused by collision to own vehicle (deductible: CHF 1000.-)

- Comprehensive insurance also includes liability insurance and covers property damage and personal injury caused to a 3rd party with the vehicle.

Note: A prove of a fully comprehensive insurance is mandatory. Customers can present their own insurance. In the event of a claim, assignment of the insured amount is transferred to CA Autobank not to the customer - corresponding document must be signed upon vehicle handover.


GAP Insurance:

- The GAP insurance is a supplement to the mandatory fully comprehensive insurance and thus optional

- The insurance benefit is equal to the difference between the cash purchase price and the fully comprehensive insurance benefit. 

 

Keep in mind: Fully comprehensive insurance only covers the current vehicle value. GAP insurance covers the gap to the cash purchase price.

 

Comfort Plus:

- Can be selected optionally, only for private customers

- Protects customers against unforeseeable financial risks caused by incapacity for work or unemployment

 

Traffic Legal Protection:

- Insured Legal Cases: Criminal Law & Withdrawal of Driver's license

- Included services: Handling of the legal case and representation by a lawyer, Legal advice, worldwide insurance coverage for the above mentioned legal cases

IS SERVICING INCLUDED IN MY LEASE AGREEMENT?

You have the option to choose from two service packages, which will be added to your monthly installment. Please note that all service and maintenance work must be carried out at our certified service partners. For more information, please consider the terms and conditions of your contract.

WHAT DOES THE CADILLAC MAINTENANCE PACKAGE INCLUDE?

The service package includes all the cost for covering the regular maintenance of the vehicle, including fluid and parts plus the following wear & tear components:


- Brake pads- Brake discs

- Shock absorbers

- Fuses

- Wipers

 

All the components not explicitly declared are to be considered not included in the service package.

WHAT DOES THE CADILLAC MAINTENANCE & WINTER WHEELS PACKAGE INCLUDE?

The service package includes all the cost for covering the regular maintenance of the vehicle including fluid and parts plus the following wear & tear components:


- Brake pads

- Brake discs

- Shock absorbers

- Fuses

- Wipers

- A set of winter wheels (default variant for the winter rims is always the LUXURY version), pressure sensors and the seasonal installation and storage of the off-seasonal tyres.

 

All the components not explicitly declared are to be considered not included in the service package.

IS IT SAFE ORDERING A LEASE VEHICLE ONLINE?

Absolutely - the security of your online data is our priority, and we adhere to all local and international laws and regulations for your safety.

CAN I RETURN MY LEASE VEHICLE BEFORE THE CONTRACT EXPIRES?

Yes, you can. However, there will be a cost associated with an early termination according to the terms and conditions of your contract.

WHY DO I HAVE TO GO THROUGH THE EXPORT COMPLIANCE SCREENING?

This is a legal requirement, Cadillac Europe GmbH (Cadillac) has compliance obligations under the export control laws and regulations of the United States, United Kingdom, European Union, and other relevant jurisdictions which may restrict exchanging commodities with designated individuals or certain countries and their nationals.

WHY IS THE ACCOUNT CREATION COMPULSORY TO ORDER A CAR?

Creating an account is a requirement as it will allow you to:


- track your order
- manage Cadillac extra subscriptions
- manage privacy settings and personal details
- use the same log-in for My Cadillac App.

WHY DOES THE PRICE OF THE INSURANCE VARY?

The price of the insurance varies depending on the personal information provided in the insurance questionarie (e.g. driver's age, nationality and driving history). In other words, we provide an accurate and customised cost for the insurance package based on your answer.

WHAT IS THE DOWN PAYMENT?

The down payment is an initial one-off payment that reduces your monthly instalment. This amount can vary from CHF 0.- to CHF 18 500.- in increments of CHF 500.-

WHAT IS ZEK AND HOW ARE THEY INVOLVED?

ZEK (Zentralstelle für Kreditinformation) is a registry of all Credits or Leasing held by private customers in Switzerland. Its goal is to prevent customers from bankruptcy by checking that the total amount of credit he subscribes to is not above what they can afford.

WHAT IS THE OTP NUMBER?

OTP stands for One Time Password. It is used to verify your phone number, you will receive an SMS from CA Autobank with a unique code that you need to input in the OTP field.

CAN I CANCEL MY LEASE?

You can cancel your lease within 14 days after signature of the contract and return the car. After 14 days you can break the lease although there will be a fee associated with early termination, according to the terms & conditions of your contract.

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