YOUR CAR. YOUR COMMAND.

TAKE YOUR JOURNEY FURTHER WITH THE MYCADILLAC APP

Experience effortless control. With the myCadillac app, manage remotely
your electric vehicle's climate, locks, and charging - anytime, anywhere.

Person holding a smartphone displaying an electric vehicle charging control screen with a Cadillac vehicle in the background.

YOUR DRIVE SIMPLIFIED

Cadillac electric vehicle mobile app controls

REMOTE COMMANDS

Smart Solutions for Everyday Moments

  • Running late on a cold morning? Precondition your Cadillac from your phone so it’s warm and ready when you are.
  • Forgot to lock up? Secure your vehicle remotely and drive worry-free.
  • Can’t find your car? Use the app to locate your Cadillac or flash the lights and sound the horn to spot it instantly.
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VEHICLE STATUS

Stay informed about your vehicle's charging status, available range and overall health status. Learn more about charging.

Cadillac electric vehicle app support services

GET HELP

Keep your Cadillac performing at its best. Schedule service appointments in just a few taps, anytime, anywhere. It’s convenience that fits your calendar.

ROADSIDE ASSISTANCE

Whether it’s a flat tire or something unexpected, Roadside Assistance is just a tap away in the myCadillac app. Request support instantly and get back on the road with confidence.

For existing users, visit the App Store* or Google Play* to download your update. Don’t have the app yet? Download it today and elevate your ownership experience.

FAQs

IN WHICH COUNTRIES IS THE CADILLAC APP AVAILABLE?

The Cadillac mobile app is currently available in Switzerland, Germany, France, and Sweden. Ensure that your app store is set to one of these countries. The Cadillac app is only available for electric vehicles.

HOW DO I ACTIVATE MY CONNECTED SERVICES IN THE CADILLAC APP?

Once you’ve received your vehicle, activate your Cadillac Connected Services by following the steps below: 

 

  1. Download the Cadillac mobile app, select the country where you purchased your vehicle, and sign in with the myCadillac account you used to place your order (or create a new one).
  2. If your vehicle is not in the app yet, tap on your profile icon, select Add product, and manually add in your VIN. Then, click on Activate your  LYRIQ, LYRIQ-V,  VISTIQ and OPTIQ.
  3. If your vehicle is already in the app, tap on your profile icon, and select Manage my products. Then, select your vehicle and tap Get connected
  4. Connect your phone to the vehicle via Bluetooth or cable, making sure Apple CarPlay or Android Auto is active. 
  5. Tap on Start activation, complete all steps in the mobile app, and accept any prompts on the infotainment display. 
  6. Turn off your vehicle, wait two minutes, log out from the mobile app and then sign in again. You should now see remote commands and vehicle health features enabled.

WHY DON’T I SEE ANY REMOTE COMMANDS ON THE CADILLAC APP?

Remote commands are only available once digital activation has been completed.

MORE WAYS TO CONNECT

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