OVER-THE-AIR SOFTWARE UPDATES

YOUR CADILLAC.
SMARTER EVERY DAY.

The world moves fast—and your Cadillac keeps pace. With Over-the-Air (OTA) software updates, your vehicle evolves continuously, delivering performance enhancements and bug fixes without a trip to the service center. Just park, connect, and let innovation come to you.
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HOW IT WORKS

1. Download: Updates are automatically downloaded in the background.

 

2. Installation: After the download is complete and your vehicle is parked,
you’ll receive a notification on your center display to install the update. When you’re ready to begin, tap “install” and follow the on-screen prompts.
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FAQs

HOW DO I PERFORM AN OVER-THE-AIR SOFTWARE UPDATE?

1. Download: Updates are automatically downloaded in the background.

 

2. Installation:  After the download is complete and your vehicle is parked, you’ll receive a notification on your center display to install the update. When you’re ready to begin, tap “install” and follow the on-screen prompts, which will instruct you to turn off the vehicle. This process can take up to 20 minutes to complete and can’t be stopped once started. Your vehicle will be disabled and cannot be driven during the installation.

 

To help ensure that your vehicle software update is successful, your vehicle needs to be connected to a mobile device hotspot, home network or public network. Avoid locations with poor signal, such as underground car parks, under bridges, or enclosed structures, as they may interrupt the update or cause delays.

HOW LONG WILL AN OVER-THE-AIR VEHICLE SOFTWARE UPDATE TAKE?

The first step is to accept the download of the software. Download times will vary depending on the size of the update and the wireless signal strength. You can continue to use your vehicle normally during the software download.


Once the software is downloaded, you can begin the installation process. Your vehicle will be immobilized (i.e., will not be usable/drivable) during this portion of the process. This cannot be overridden once the installation has begun.


Vehicle software update installation times will vary depending on the component being updated and the contents of the update. The in-vehicle notice will provide the estimated completion time for the installation. Generally, the software installation is expected to take 20 minutes or less.

CAN I USE MY VEHICLE WHILE THE SOFTWARE IS BEING DOWNLOADED OR INSTALLED?

During the software download, you can continue to use your vehicle normally. The download will automatically pause and resume if you turn your vehicle off or lose network connectivity during the download (e.g., if you pull into a parking garage).


During the installation, the vehicle will be disabled and cannot be driven for most  updates:

 

  • Please park your vehicle in a safe and secure location
  • You will not need to remain in your vehicle during the installation
  • Features, such as door locks, windows and chimes, may not work during the installation
  • If you leave the vehicle, do not lock occupants inside

 

You may notice one or more system resets during the installation process.
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